Case Studies

NatWest Liverpool Digital 1st Branch

NatWest’s first digitally focused branch, which opened in Liverpool on Wednesday 18 October, has been designed to meet the needs and demands of its customers around the clock. Free Wi-Fi will be available for customers in the branch, as well as access to iPads so customers can register and access online banking services, with staff on hand to provide demonstrations and help where required.

All staff will be trained to support customers with online banking on their mobile devices and this will be ongoing throughout the year to ensure their knowledge keeps pace with changes to technology. The branch also includes NatWest’s new video presentation facilities and is virtually paperless.

The digital signage within the branch is running Scala as a content delivery method running on Mdina Media digital signage players and the branch comprises of:

  • Entrance/Welcome Screen – NEC P553-SST 55” Touch display
  • 3x3 Videowall – 9 x NEC X464UNV-3 46” Videowall displays
  • Automation Wall LED Banner – Scanlite 2.5mm Pixel Pitch, 2640x180 Resolution, Front Service LED Module Sign
  • Business Banking – 2 x NEC X464UNV-2 46” Videowall Displays
  • Presentation Area – Ctouch 86 Laser Air+ 86” Touch Screen, SY Electronics MS61 Switcher, SY KP8V Keypad Controller, Extron SW2 USB USB Switcher
  • TCR Desk 2x2 Videowall – 4 x NEC X464UNV-2 Videowall Displays, AXIS M10 IP Camera and Quividi Software for Dynamic Content Changes Based on Queue Volume
  • Waiting Area – NEC P553-SST 55” Touch Display
  • External Window Advertising – Dynascan DS652LR5 65” High Bright Display in a Bespoke Manufactured “Smart Phone” Housing by 10Squared.

All displays are mounted using Peerless AV videowall and smart mounts.